Recently we’ve had a few questions from customers asking how to replace springs on their tools and how to keep them (tools) cleaned and well maintained. I thought I’d share……
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FAQ: What Is the Warranty on Xuron® Tools?
Xuron Corporation guarantees its products to be free of defects in materials and/or workmanship for the life of the tool providing the tool has been used as recommended by Xuron Corporation. Unless specified otherwise, Xuron® Cutters are not intended for use on any type of hardened wire.
At Xuron Corporation, we are exceptionally conscious of the fact that you have spent your hard-earned money to purchase our products and we want you to feel you have received what you’ve paid for (in quality and value). Our internal quality control process is comprised of multiple steps from incoming inspection of raw material to testing each tool before it leaves our factory. We are, however, human and mistakes can be made or flaws missed. This is why all products manufactured and sold by Xuron Corporation come with our warranty.
Let’s Talk Xuron® Tool Warranty
One of our most frequently asked questions when introducing Xuron® products to new users is, “do these come with a warranty”? The answer is, YES.
No one buys a product hoping they will need to make a call to the manufacturer asking about the warranty. It’s been my experience that people avoid making these calls because they anticipate a negative reaction or simply don’t want the aggravation.