Xuron® tools are a staple among DIY enthusiasts, crafters, hobbyists, and industrial users alike. Renowned for their precision and durability, these tools often raise questions among their users. In this FAQ edition, we’ll address the most frequently asked questions about Xuron® tools, providing you with insights to enhance your tool-using experience and ensure you get the most out of your investment.
FAQ: How To Replace Springs & Keep Tools Well Maintained
Recently, we’ve had a few questions from customers asking how to replace springs on their tools and how to keep them (tools) cleaned and well-maintained. I thought I’d share……
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FAQ: What Is the Warranty on Xuron® Tools?
Xuron Corporation guarantees its products to be free of defects in materials and/or workmanship providing the tool has been used as recommended by Xuron Corporation. Unless specified otherwise, Xuron® Cutters are not intended for use on any type of hardened wire.
At Xuron Corporation, we are exceptionally conscious that you have spent your hard-earned money to purchase our products and we want you to feel you have received what you’ve paid for (in quality and value). Our internal quality control process comprises multiple steps, from incoming raw material inspection to testing each tool before it leaves our factory. We are, however, human, and mistakes can be made or flaws missed. This is why all products manufactured and sold by Xuron Corporation come with our warranty.
Let’s Talk Xuron® Tool Warranty
One of our most frequently asked questions when introducing Xuron® products to new users is, “do these come with a warranty”? The answer is, YES.
No one buys a product hoping they will need to make a call to the manufacturer asking about the warranty. It’s been my experience that people avoid making these calls because they anticipate a negative reaction or simply don’t want the aggravation.